行政酒廊主管

招聘人数：1 人 到岗时间：不限 婚况要求：不限婚况 岗位职责 ? To ensure high standards of service are maintained in accordance with the hotel and company guidelines. 秉承以及集团所认可并推崇的指导方针和标准坚持高品质的服务标准。 ? To ensure that procedures and systems are implemented to maximize guest satisfaction. 确保所有的服务流程和系统都能有效执行并最大程度的满足客人的需求。 ? To ensure the professional presentation of the Club Lounge at all times. 确保行政酒廊在任何时间都将以非常专业的姿态呈现在我们的客人面前。 ? To be fully conversant with the technical systems in order to maximize their effectiveness. 能娴熟操作所有的设备并能保证它们正常有效的工作。 ? To be fully conversant with the Company and the Hotel’s marketing programs. 对和公司的市场营销项目有非常娴熟的认知和了解。 ? To provide professional specialised support assistance to the lounge staff in terms of company research, appointment making and other services. 在行政酒廊提供专业化的支持和协助给公司调研会议，约会以及其他服务。 ? To support the conference organisers where necessary. 在必要时也向会议组织协调提供同步的商务支持和协助。 ? To build relations with internal and external customers in order to maximise the services we may offer to our guests. 与内外部客人建立良好的关系最大程度的为我们的客人服务。 ? To ensure that Club Lounge always in good condition. 保持行政酒廊始终环境良好。 ? To attend Front Office meetings. 参加前厅部会议。 ? To ensure effective communication logs are maintained with regard to guest requests or recommendations 根据客人的需要和建议确认相关的沟通有效执行。 ? To ensure effective promotion of the hotel facilities, services and promotions in order to maximizes revenue. 确保对的设施，服务和促销计划进行有效的推荐和促销以保证利润的最大化。 ? ? To perform the other guest service officer roles if necessary. 在必要时执行其他的宾客服务工作。 ? To implement strategies to maximize the use of the Club Lounge and meeting facilities. 有效监管确保行政酒廊和会议设施的最大利用率。 补充说明 ? 3 years experience in related position. (No less than 1 year in captain leadership). 具备3年以上相关职位的工作经验（不低于1年领班以上工作经验）。 ? Related F&ampB knowledge. 具备一定的餐饮知识。 ? Related training experience. 具备相关的培训资质。