到岗时间:不限
婚况要求:不限婚况
岗位职责
督导普拉拉啤酒屋的日常工作和服务,以确保各项政策,程序和标准的正常运作以满足和超越客户的期望为目标
- supervises the day-to-day operations of the restaurant to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding the clients&ampampampampampampampamp#039 expectations.
协助和监督下属的工作,协助普拉拉啤酒屋经理完成日常工作计划的准备,以确保有足够数量的服务人员为顾客提供服务
- coordinates and supervises the work of subordinates, assists in the preparation of the schedule to ensure there is an adequate number of staff on duty based on the fore and submits for approval.
激励员工并使其发挥完美的工作表现,并在必要时对他们进行的绩效评估
- motivates them to bring about excellent performance, enforces discipline when required and participates in the evaluation of their performance once a year.
协助和确定培训需求及计划,并确实执行已制定的培训活动
- assists in the identification of training needs and the development of a training plan. implements the training activities and assists in the follow up to ensure compliance and their effectiveness.
定时检查普拉拉啤酒屋的设施及设备并确保所有的设备运转正常和安全,及定期清洁,保养维修
- inspects the dining room area to ensure that the physical facilities and equipments are well kept and that all health and safety regulations are adhered to, by coordinating the cleaning and maintenance, arranging for repairs and other services such as linen laundering, plants servicing, etc
保持高度集中,以确保普拉拉啤酒屋服务的顺利进行,促进良好的公共关系,纠正员工的错误行为和处理客户的投诉,以确保他们得到满意的回复
- maintains high visibility during meal service in order to ensure smooth running of operations, promotes good public relations, takes corrective actions and handles customers’ complaints to ensure their satisfaction.
与厨房建立有效的沟通,同时确保食品及时的送达
- controls stock from the beverage / bar operation effectively ensuring pars are respected.
- achieve hotel targeted budget and complete the tasks assigned by owning company.
完成的预算及业主公司下达的任务。
补充说明
大学管理专业毕业者优先
- preferably hospitality management college degree
两年以上国际五星级相等职位管理经验
- 2 years experience in a similar position at international 5 star hotel
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